Payment at Garden Route Casino divides between the gaming floor and the rest of the property. The floor is cash-based in rand: the cash desk loads a coinless smart card that runs the 412 machines, with denominations from 1c to R25, and chips are bought at the tables. Bank cards work at the restaurants, the bar and the hotel; electronic funds transfer is used for rooms, functions and packages. The Tsogo Rewards card is a loyalty record and never a means of payment. Nothing here can be funded remotely — the venue is at 1 Pinnacle Point Road, Mossel Bay.
1 Pinnacle Point Road, Mossel BayFloor from 09:00, tables from 11:00Free entry, smart casualProvincial casino licence (Western Cape)
Where each method works at Pinnacle Point
Cash in rand is the currency of the gaming floor: machine denominations start at 1c and run to R25.
The electronic machines are coinless — the cash desk loads a smart card, and the card carries the credit between cabinets.
Bank cards work at the property's points of sale, at Billy G's and The Bravo Lounge and at the hotel, within your own daily card limit.
Electronic funds transfer is used mainly for rooms, functions and packages rather than for anything on the gaming floor.
The Tsogo Rewards card is a loyalty record, not a payment instrument: it carries points, not a balance you can stake.
Larger cash amounts are recorded, and a green ID book, smart ID card, driving licence or passport may be requested.
There is no method that funds this floor remotely: it is a physical venue at 1 Pinnacle Point Road, Mossel Bay 6500.
Which method for which part of the property
Method
Best for
Note
Cash in rand
Machines and tables
Denominations from 1c to R25
Smart card
Moving credit between machines
Loaded and cashed at the desk
Bank card
Restaurants, bar, hotel
Subject to your daily limit
EFT
Rooms, functions and packages
Same day to 2 working days to reflect
Payment methods
Cash in rand (ZAR)
Type
Notes and coins at the cash desk, at the tables and for the machines
Minimum
Machine denominations start at 1c
Maximum
Larger cash amounts are recorded and may need identification
Processing time
Immediate
Smart card for the machines
Type
The coinless card the electronic gaming machines run on
Minimum
You load the amount you choose at the cash desk
Maximum
Only what you loaded
Processing time
Immediate
Bank cards (Visa and Mastercard)
Type
South African debit and credit cards at the resort's points of sale
Minimum
Whatever your bank allows
Maximum
Your own daily card limit
Processing time
Immediate at the till
Electronic funds transfer (EFT)
Type
Bank transfer, used mainly for rooms, functions and packages
The electronic machines are coinless, so the practical unit of payment is the smart card you load at the cash desk. That card carries your credit between cabinets across the non-smoking area of 187 machines, the smoking area of 176 and Salon Prive with 49. Denominations run from 1c to R25, which is the real lever on what an hour costs.
At a table you buy chips from the dealer with cash and stake the chips. Both routes end the same way: back at the cash desk, in rand. Larger amounts are recorded and a photo document may be requested, which is standard practice at a licensed venue.
Off the floor: cards, EFT and the hotel
Away from the gaming floor the property behaves like any resort. Bank cards are accepted at Billy G's, at The Bravo Lounge and at the hotel, subject to your own daily limit. Electronic funds transfer is the usual route for rooms, conferences and packages, and it takes the normal same-day to two-working-day period to reflect.
The hotel next to the casino has 43 en-suite rooms with check-in at 14:00 and check-out at 11:00, breakfast included, so a visit that runs to the 03:00 close on a Saturday does not have to end in a drive home. Confirm rates with the venue: this is an independent guide with no booking system.
Method by method
Method
Where it works
Timing
Cash in rand
Machines, tables, everywhere on the property
Immediate
Coinless smart card
The 412 gaming machines
Loaded and settled at the cash desk
Bank card
Restaurants, bar, hotel and points of sale
Immediate at the till
EFT
Rooms, functions and packages
Same day to 2 working days
Tsogo Rewards card
Loyalty record only
Points post after play
Frequently asked questions
Can I pay with a bank card on the gaming floor?
The floor itself runs on cash in rand: the cash desk loads a coinless smart card for the machines and chips are bought at the tables. Cards are for the restaurants, the bar and the hotel.
What are the machine denominations?
From 1c to R25 across the 412 machines, which are split between a non-smoking area of 187 cabinets, a smoking area of 176 and 49 inside Salon Prive.
Is there any way to fund play remotely?
No. Garden Route Casino is a physical venue at 1 Pinnacle Point Road, Mossel Bay, and money enters play at the cash desk or the table, in person.